Insights
What callers asked for, what held them back, and who to call next.
Enquiry calls
12
2 other calls (clients, vendors)
Avg score · open leads
52
out of 100
Avg score · won vs lost
60 / 0
check the score tracks real results
Objections per call
0.3
3/4 handled on the call
Worth a callback
4
1 high-priority
Who to call first
Open qualified enquiries, highest score first
Objections
What callers push back on
■ handled on the call ■ not handled
Call quality
Where calls could go better
Follow-ups
Stalled enquiries worth another call
| Priority | Customer | Why it stalled | Suggested opener | Chance | Call back |
|---|---|---|---|---|---|
| high | Mr Oberoi HV | Pune area: Lonavala is outside Pune; rule depends on budget, which is unknown | Could you confirm budget? | 7/10 | due now |
| nurture | Manoj | Budget fit: Budget not given | Could you confirm budget? | 5/10 | due now |
| nurture | Web call | Service fit: Could not tell what work is needed | Could you confirm project scope and location? | 5/10 | due now |
| nurture | Web call | Service fit: Could not tell what work is needed | Could you confirm project scope and location? | 5/10 | due now |
Other calls
Calls that weren't new enquiries
Not counted in conversion